Positive reviews compound: they drive more local search visibility and more bookings. Most businesses know this but rarely ask consistently, because remembering to send a review request after every job falls through the cracks.
This automation sends review requests automatically at the right moment after a job is completed. It also catches low ratings before they post publicly, flags them internally, and drafts a response so you can address the issue directly with the customer first.
This is especially high-leverage for salons & med spas businesses, but it applies to any small business fielding repetitive calls or requests. See the full list of AI automation services we build, or how they apply across every industry we serve.
What it does
- Automatically requests a review at the ideal moment after each completed job
- Sends requests via text or email, whichever gets a better response for your customers
- Flags a low rating internally the moment it comes in, before it posts publicly
- Drafts a response for you to review and send
- Tracks review volume and average rating over time
- Surfaces what customers are actually saying, good and bad, in one place
Built with
Great for these industries
Salons & Med Spas
Your calendar and your online reviews are the business. Automation keeps both full without anyone at the front desk juggling three things at once.
Learn moreRestaurants
During a dinner rush, nobody's free to answer the phone, and every unanswered call is a reservation or a to-go order going to a competitor instead.
Learn moreDental Practices
Front desk overload, no-shows, and a recall list that never gets worked. These are administrative problems, and they have an administrative fix.
Learn moreHome Cleaning
Booking, rescheduling, and 'are you still coming today' texts eat a cleaning company's day. Here's what to automate first.
Learn moreBeyond the standard setup
Cross-platform sentiment monitoring
Tracking mentions across Google, Facebook, and Yelp instead of just one platform, so nothing slips by unnoticed.
Competitor benchmarking
A monthly snapshot of how your rating and review volume compare to the two or three competitors you actually lose jobs to.
Auto-drafted responses to every review
Not just an alert on bad reviews: a drafted, personalized response ready for approval on every review, good or bad.
Review-to-referral loop
A customer who leaves a 5-star review gets an automatic 'refer a friend' offer while they're still happy, turning your best reviews into new leads.
Where we work
Based in Raleigh, we build and support these systems for small businesses across the Triangle:
Not sure how many reviews you're missing?
We'll show you what a consistent review request system would add to your review count over a year.
Talk to us