A new lead comes in through a form, a DM, or a missed call, and the clock starts running. Most small businesses lose a meaningful share of leads simply because nobody responded fast enough, not because the lead wasn't interested.
This automation removes the dependency on a person remembering to follow up. The moment a lead comes in, they get a personal-feeling text or email within seconds. If they don't respond, the system keeps following up on a schedule, same day, next day, a few days later, until they book or opt out.
This is especially high-leverage for real estate businesses, but it applies to any small business fielding repetitive calls or requests. See the full list of AI automation services we build, or how they apply across every industry we serve.
What it does
- Texts and emails a new lead within seconds of form submission, DM, or missed call
- Keeps following up on a set schedule until the lead responds or books
- Routes hot leads straight to your phone or CRM inbox
- Tracks response time and close rate by lead source
- Works across web forms, Instagram/Facebook DMs, and missed calls
- Hands off to your AI receptionist or a real person once the lead is ready to book
Built with
Great for these industries
Real Estate
The agent who responds first usually wins the client. Automation exists to make sure that's always you.
Learn moreHome Cleaning
Booking, rescheduling, and 'are you still coming today' texts eat a cleaning company's day. Here's what to automate first.
Learn moreHVAC & Plumbing
A missed call during a job isn't a minor inconvenience, it's a customer calling the next contractor on the list. Here's what's working for Triangle HVAC and plumbing companies.
Learn moreSalons & Med Spas
Your calendar and your online reviews are the business. Automation keeps both full without anyone at the front desk juggling three things at once.
Learn moreBeyond the standard setup
AI voice callback
For leads who don't respond to a text after a set window, an outbound AI call that sounds natural, not a robocall, can recover leads a text alone would lose.
Real-time lead scoring
Leads get reprioritized automatically based on engagement (opened a link, replied, visited the pricing page), so your team calls the hottest lead first, not just the newest.
Cold lead reactivation
A scheduled campaign that reaches back out to leads sitting untouched in your CRM for 90+ days, on the assumption some are simply ready now.
Two-way SMS that actually answers questions
Instead of one canned nudge, the AI can hold a real back-and-forth text conversation about pricing or availability until the lead is ready to book.
Where we work
Based in Raleigh, we build and support these systems for small businesses across the Triangle:
Want to see your actual response times?
We'll audit your current lead flow and show you exactly where leads are sitting before we talk about fixing anything.
Talk to usRelated reading
See this in action: 5 Signs Your Lead Follow-Up Is Losing You Money on our blog.